Regions of DeliveryJapan, Australia, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Italy, Macau, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Philippines, Poland, Qatar, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA, Vietnam
Shipping to EU Member StatesTo ensure compliance with EU withdrawal rights regulations effective from June 19, 2026, we have
temporarily suspended shipping to EU Member States.
Accordingly, order acceptance from the affected regions has also been temporarily suspended. We appreciate your understanding.
We plan to resume order acceptance and shipping once the necessary compliance measures have been completed. We apologize for any inconvenience this may cause and thank you for your patience and understanding.
Notice Regarding Shipments to the United States
Due to the abolition of the De Minimis rule (duty-free allowance for low-value goods) on Friday, August 29, 2025, and in accordance with the notice from Japan Post, we will temporarily suspend EMS shipments to the United States.
Going forward, shipments to the United States will be handled via UPS or FedEx.
We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding.
Delivery Charges
- Domestic Shipment within Japan : 800 JPY (including tax) per shipment
- For overseas shipment, the shipping charges are as follows:
– Orders over 50,000 JPY: Free
– Order under 50,000 JPY : 3,500 JPY per shipment
- Depending on the country or region where you live, there may be limits or restrictions on personal imports. If you exceed the limit or for other reasons, additional costs such as customs duties and import taxes may apply, and you will be responsible for these costs. For details, please check with the customs authorities or relevant agencies in your country or region in advance.
Shipping Companies
- Sagawa Express for deliveries within Japan
- Japan Post (EMS) and ECMS Japan (ECMS) for deliveries outside Japan
Item Delivery Time
Normally, items will be shipped within five (5) business days (excluding Saturdays, Sundays, Japanese national holidays, and year-end and New Year holidays) from the day of order receipt.
Please note that designating the date and time of delivery is not possible.
Shipment
Items will be shipped per order. Please note that bundled shipments are unavailable if orders are placed on two or more occasions.